Domain renewal price
I have several domains registered with Jumba and would like to renew some of them but there is some issue with pricing.
For example, for .com.au domain it shows that renewal amount would be $29.95 while your website says http://www.jumba.com.au/domains that current price is $20.
Same for .com domain it shows that renewal amount would be $14.95 while your website says http://www.jumba.com.au/domains that current price is $11.
It does not seem fair. Why should I pay the price that was 2 or 3 years ago? I would expect to pay the current price which is $20 for .com.au domain and $11 for .com domain.
Can this be resolved? Otherwise I would consider transferring my domains elsewhere.
Of course it can be resolved. Pop in a ticket and they will sort it out for you.
Originally Posted by Paul Cameron
I have the same issue coming from AHQ except the amount is $59 each. Seems a bit silly to transfer from AHQ to Jumba
Just want to make sure we were able to assist with this?